Privacy Policy
Last Updated: 2026
This Privacy Policy applies to htelwood.com ("we," "us," "our," or the "Site"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and handle your personal information.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and other details you voluntarily provide when interacting with the Site.
- Technical Information: IP address, device type, operating system, and browser type.
- Cookies: We use cookies to enhance your experience and track affiliate activity (see Cookie Policy below).
- Usage Data: Pages visited, time spent on the Site, click patterns, and referral sources.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand user behavior and Site performance.
- Affiliate tracking to measure conversions and manage affiliate relationships with casino and gambling operators.
- Improving Site functionality, content, and user experience.
- Complying with legal and regulatory obligations.
- Responding to your inquiries and communications.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for Site functionality.
- Analytics Cookies: Track usage patterns to improve the Site.
- Affiliate Tracking Cookies: Monitor referrals and commissions from casino partners.
- Third-Party Cookies: Set by our partners for marketing and tracking purposes.
You may opt out of non-essential cookies through your browser settings. However, disabling certain cookies may affect Site functionality. Most browsers provide instructions for managing cookies in their help sections.
Third-Party Links
The Site contains links to third-party websites, including online casinos and gambling operators. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly recommend reviewing their individual privacy policies before providing any personal information or engaging with their services. Your interactions with linked websites are governed by their respective terms and privacy policies, not ours.
Your Rights
As a user in Australia, you have rights under the Privacy Act 1988 (Cth), including the right to:
- Access personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.
- Opt out of marketing communications at any time.
If you are located in the EU/UK, GDPR rights apply. If located in the US, CCPA rights may apply. Please contact us for jurisdiction-specific requests.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Affiliate tracking data may be retained for extended periods to manage commissions and account reconciliation. You may request deletion of your personal data, subject to legal and operational requirements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@htelwood.com
We will respond to inquiries within 30 days of receipt.
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We encourage you to review this policy regularly.